Keep your carpet looking new

Regular Vacuuming

• It is important to vacuum your carpet thoroughly and frequently, particularly in high traffic areas to prolong the life of and enhance the appearance of your carpet.
• After your carpet is laid, vacuum lightly and frequently in the first week and then at least weekly and more frequently in high traffic areas after that.
• Give three vacuum passes for light soiled areas and five to seven passes for heavily soiled areas.
• Vacuum first against the pile direction to help unsettle and remove dirt and grit to reduce matting.
• When finishing, vacuum in the direction of the pile to achieve a uniform finish. 

Vacuum Type

• Use only a quality vacuum.
• Vacuums fitted with micro filter systems ensure fine particles (such as dustmite allergens ) are removed and stay in the collection bag (particularly if you are dust sensitive).
• To prevent excess fuzzing turn the brush off, or change the head when vacuuming loop pile, cut pile or berber carpet.
• Check and adjust the height of beaters if fitted regularly to ensure the carpet is not damaged by excessive beating.
• For thicker carpets with a higher pile, the height of beaters may be raised and/or suction level reduced to make vacuuming easier.
• Suction efficiency is reduced considerably when bags are half full.
• Change or empty dust collection bags frequently and replace filters as recommended by the manufacturer. 

Steam Cleaning

• Depending on usage carpet should be professionally steam cleaned every 12-18 months.
• Steam Cleaning should only be undertaken by a professional carpet cleaner who is a member of a professional association in accordance with Australian/New Zealand Standard AS/NZ 3733:1995.
• Shampooing, do it yourself steam cleaning or dry cleaning are not recommended. 

Spot Cleaning

• Prompt attention to spillages or stains is paramount to avoid the penetration of a stain into the carpet fibre.
• Liquids (particularly hot liquids) must be attended to immediately. If allowed to cool or dry, the stain will be more difficult to remove.
• Care must be taken as haphazard attempts at spot removal can cause permanent stain setting, pile distortion and loss of colour.
• Follow the stain removal steps as recommended.
• Exercise extreme care with all bleaches and chemical products as the can permanently discolour or dissolve carpets.
• For stubborn household stains, try Godfrey Hirst Spot Out™ Carpet Stain Remover. The non-toxic formula is gentle on carpet, but tough on stains.

Ways to Protect Your Carpet

• Place door mats at exterior doorways.
• Use furniture coasters and chair pads under chairs with castors and occasionally rearrange furniture to alleviate pressure marks.
• Use rugs to protect carpet in high traffic areas.
• Protect carpet from prolonged periods of direct sunlight with curtains or blinds.